Refund policy

Because each piece is handcrafted and often one-of-a-kind or custom-made, all sales are final. However, your satisfaction is very important to me! 💖

If your item arrives damaged or defective:

• Please contact me within 3 days of delivery

• Include clear photos of the item and packaging

• I’ll gladly offer a replacement, store credit, or repair depending on the situation

🛠️ Custom Orders & Personalized Pieces
Custom-made items cannot be returned or exchanged unless they arrive damaged. I work closely with you to ensure your vision comes to life, and I’ll confirm details before creating.

📦 Lost or Delayed Packages
Once your order has shipped, I am not responsible for delays caused by postal services. If tracking shows it as undelivered, please reach out and I’ll help resolve it with the carrier.

🙏 Thank you for supporting handmade art — and for understanding the love, time, and care that goes into every piece.